Learning to Ignore the Trolls: Staying Positive in a World of Online Hate

Asif Iqbal
5 min readJul 21, 2024

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As someone who’s spent countless hours online, I’ve seen the good, the bad, and the downright ugly of internet interactions. Over the years, I’ve faced my fair share of negativity and trolling, both on my own posts and witnessing others fall victim to it. What’s surprising is how often this negativity pops up in the most unexpected places. It’s not like I’m out there trying to stir up trouble — even the most innocent posts can sometimes attract unwanted attention. It seems there’s always someone ready to criticize or mock, no matter what you share.

When I first started out, these negative comments really got to me. Each harsh word felt like a personal attack, leaving me feeling defensive and emotionally drained. But as time went on, I realized I needed to find better ways to deal with this side of online life. Through lots of trial and error, talking with other internet users, and really thinking about my online habits, I’ve developed some strategies that have made a big difference.
These methods haven’t just helped me handle negativity better — they’ve actually improved my whole online experience and mental well-being. Now, I want to pass on what I’ve learned to you. Whether you’re a seasoned internet pro or just getting started, I think these tips can help you navigate the sometimes choppy waters of the online world with more confidence and less stress.

Key Strategies for Dealing with Online Negativity

Don’t Take It Personally: The first and most important lesson I learned was to not take it personally. It sounds cliché, but it’s true. Most of the time, negative comments say more about the person writing them than they do about you. I realized that happy, fulfilled people don’t usually go around spreading negativity online. Once I understood this, it became easier to view these comments with empathy rather than anger.

Set Clear Boundaries: Empathy doesn’t mean I let everything slide. I’ve set clear boundaries for my online spaces. I have no qualms about deleting comments or blocking users who cross the line. My philosophy is simple: my profile, my rules. It’s not about censorship; it’s about creating a space where genuine, respectful conversation can thrive.

Pick Your Battles: I’ve learned the value of picking my battles. Not every negative comment needs a response. In fact, most don’t. The old adage “don’t feed the trolls” exists for a reason. When I do choose to respond, I take a beat first. I step away from the screen, take a few deep breaths, and think about whether engaging will actually accomplish anything positive. If not, I let it go.

Focus on Your Supportive Community: One strategy that’s been particularly helpful is focusing on my supportive community. For every negative comment, there are usually several positive ones. I make a point to engage with these supportive voices, to thank them and foster those connections. This not only drowns out the negativity but also reminds me why I’m online in the first place — to connect, share, and learn.

Practice Self-Care: Self-care has become a crucial part of my online routine. I set strict time limits for social media use, and I’m not afraid to take breaks when things get too intense. I’ve found that regular digital detoxes help reset my perspective and remind me that there’s a whole world outside of the internet.

Learn from Negativity: Perhaps the most unexpected lesson I’ve learned is that sometimes, negativity can be a gift in disguise. It’s forced me to develop thicker skin, to stand firm in my convictions, and to articulate my thoughts more clearly. It’s also shown me the importance of fact-checking and being open to different perspectives.

Use Humor Strategically: I’ve found that sometimes, a touch of humor can be an effective tool in diffusing tense situations. When appropriate, I use light-hearted responses or self-deprecating jokes to show that I don’t take myself too seriously. This approach often takes the wind out of a troll’s sails and can even turn a negative interaction into a positive one. However, I’m always careful to ensure my humor isn’t perceived as dismissive or insensitive.

Seek Support from Peers: Dealing with online negativity can feel isolating, but I’ve learned I’m not alone in these experiences. I’ve connected with other content creators and online personalities who face similar challenges. We share strategies, offer support, and sometimes just vent to each other. Having this support network has been invaluable in maintaining my mental health and perspective.

Document and Report Serious Cases: While most negative comments are best ignored, I’ve learned to recognize when a line has been crossed into harassment or hate speech. In these cases, I document the interaction by taking screenshots and report the user to the platform. This not only protects me but also helps make the online space safer for others.

In closing, navigating the digital world doesn’t have to be a constant battle against negativity. The strategies I’ve discussed — from not taking comments personally to setting clear boundaries, focusing on supportive communities, and practicing self-care — are powerful tools in your online arsenal. Remember, you’re not alone in facing these challenges, and it’s okay to step back when things get overwhelming.

Implementing these approaches may take time and practice, but the payoff is worth it. You’ll likely find yourself more resilient to negativity, better able to engage in meaningful online interactions, and ultimately, enjoying your digital experiences more fully.

It’s crucial to remember that behind every screen is a real person. By maintaining your integrity and treating others with respect, even in the face of negativity, you contribute to a more positive online environment for everyone.

Remember, your online experience is largely what you make of it. By taking control of how you respond to negativity, you’re not just improving your own experience — you’re contributing to a better internet for all. Stay positive, stay engaged, and keep sharing your unique voice with the world.

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Asif Iqbal
Asif Iqbal

Written by Asif Iqbal

🚀 Multi-Award Winning Entrepreneurship Ecosystem Builder |📚 Teaching Entrepreneruship, Oxford Brookes Uni | 💡 Innovating in Higher Ed | 🌍 Director, GEN UK

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